I loved this article about unsent letters, a tool to let off steam and then let cooler head prevail. A wise idea.
But what really stood out for me was this:
Now we need only click a reply button to rattle off our displeasures. And in the heat of the moment, we find the line between an appropriate response and one that needs a cooling-off period blurring. We toss our reflexive anger out there, but we do it publicly, without the private buffer that once would have let us separate what needed to be said from what needed only to be felt. It’s especially true when we see similarly angry commentary coming from others. Our own fury begins to feel more socially appropriate.
Via // a cup of jo